Neutek is a performance-driven call center connecting US customers with better energy plans — powered by AI-assisted agents and built for results.
Who we are
Neutek is a business process outsourcing company based in Barranquilla, Colombia, specializing in outbound energy sales for the US market. We help energy suppliers grow their customer base through a highly trained, AI-assisted agent team.
We operate on VICIdial — one of the most powerful open-source call center platforms available — enhanced with proprietary AI tools that help our agents qualify leads faster, handle objections better, and close more effectively.
What we do
From first contact to enrollment, our team handles the full customer journey with speed and precision.
Our agents contact qualified US prospects and present competitive energy plans, handling the full sales conversation from introduction to enrollment confirmation.
Every agent is supported by real-time AI tools that provide objection handling suggestions, lead scoring, and live compliance checks — so every second of the call is optimized.
We don't just dial — we qualify. Our AI-powered lead scoring system identifies high-intent prospects and prioritizes them in the queue, maximizing conversion per hour.
After every call, our AI automatically extracts customer data and populates the enrollment CRM — eliminating manual entry errors and reducing wrap-up time to near zero.
Every number in our dialing list is verified against federal and state Do Not Call registries before a single call is made. We operate fully within TCPA guidelines.
Real-time dashboards and daily reports give our clients full visibility into call volume, conversion rates, agent performance, and campaign ROI.
Process
A clean, repeatable process designed to maximize conversions while staying fully compliant.
We receive your lead list and immediately run it through DNC verification and compliance filters before any dialing begins.
Our system scores and prioritizes leads based on intent signals, history, and demographic data to maximize agent efficiency.
Trained agents make contact with AI support active — real-time suggestions, objection handling prompts, and compliance flags.
Qualified customers are enrolled automatically and full campaign reports are delivered to clients in real time.
Compliance
Operating in the US energy market means operating under strict telemarketing regulation. We don't cut corners.
All outbound calling follows Telephone Consumer Protection Act guidelines, including proper consent and calling hour restrictions.
Every number is checked against the Federal Trade Commission's National Do Not Call Registry before dialing.
We monitor and comply with state-specific telemarketing laws across all US states where we operate.
100% of calls are recorded for quality assurance, training, and regulatory compliance documentation.
Careers
We are always looking for driven, English-speaking professionals who want to build a career in energy sales with the support of the best tools in the industry.
Contact
Interested in partnering with Neutek for your energy sales campaign? Reach out and we'll get back to you within one business day.